As in all healthcare, it is pivotal to be humble and interact in true empathy. We understand that the healthcare professional does not know the individual challenges of patients; that we do not know the genes, the gut microbial composition nor the psychosocial challenges when we meet the patients for the first time. The causes of obesity are multiple and often complex and need a thorough and meticulous attention in order to provide the service and treatment as a healthcare professional.
Everybody is entitled to a professional and efficient healthcare service. Many human beings living with obesity have, in the meeting with healthcare professionals, experienced not to be understood and not being met with the seriousness that obesity - as a chronic and complex disease - should impose healthcare professionals to respond accordingly to; this has led to a degraded treatment environment.
It is of paramount importance for us that the contact between the patient and the healthcare professional is with dignity, where the healthcare professional takes responsibility for the obesity treatment that can match the challenges in the patient's life.